Here you can learn more about the information that is collected about you from visiting themagicofbotanicals.co.uk and read the Confidentiality Policy.

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These policies pertain to The magic of botanicals. 

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Katie Spicer, legally named as Katie Lees and referred to as so, from now on in this policy, is the Controller of all your data and is registered with the ICO (information Commissioner's Office) for GDPR.

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Confidentiality Policy

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Legal Requirements

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• Personal data will not be passed to any other third party except where your written consent has been given or where permitted by law. I understand that I am entitled to confidentiality with certain exceptions in which reporting may be legally required, such as current abuse of a minor, elderly, or disabled person, or the threat of serious bodily harm to myself or others. Confidentiality may no longer be legally protected should a judge make certain orders in certain legal proceedings, and I have been advised to consult with a legal professional if I am involved in a legal situation in which such confidentialities may be at issue. 

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• Disclosure of Personal Information. Maintaining client confidentiality is extremely important to Katie Lees. Katie Lees will take extraordinary care to prevent unnecessary disclosure of your personal information. Information about a client is released only with his or her permission, subject to certain exceptions, listed here:  

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1) If I believe that my client is seriously considering or likely to attempt suicide;

2) If I believe that my client intends to assault another person;

3) If I believe my client is engaging or intends to engage in behavior that will expose another person to a potentially life-threatening communicable disease;

4) If I suspect that my client is abusing, neglecting, or exploiting of a minor or incapacitated adult;

5) If I believe that my client’s mental condition leaves him or her gravely disabled.

6) If my client is a minor and I believe he or she is in danger. 

You do not have any responsibility to maintain confidentiality about what I say or do. You are the person who has the right to decide what you want kept confidential, except for listed exceptions.

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• The following situations MUST be disclosed to the police if they are disclosed during a therapy session, with the legal requirement outweighing the moral obligation of confidentiality. However, please note that at the time of writing, FGM must be reported only if disclosed to/discovered by a regulated person, and EFT practitioners are not currently regulated, though arguably, disclosure would still be the right thing to do. 

  • Terrorism (Terrorism Act 2000)

  • Drug trafficking (Drug Trafficking Act 1994)

  • Money Laundering (Proceeds of Crime Act 2002; Money Laundering Regulations 2007)

  • Female Genital Mutilation (FGM Act 2003) - mandatory reporting duty for all regulated health and social care professionals and teachers in England and Wales.

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• I understand that Katie Lees may occasionally find it helpful to consult other professionals about her work with me. During a consultation, she will make every effort to avoid revealing my identity. The consultant is also bound to keep the information confidential. If I don’t object, she will not tell me about these consultations unless she feels that it is important to our work together. 

 

• I understand that if Katie Lees is asked to provide services to my spouse, partner or another member of my family, I will, in advance, establish the limits of confidentiality with her. I understand that it generally confines a practitioner’s effectiveness when required to keep secrets, so Katie Lees’ policy, in most circumstances, is that what I say and what I do can be shared with my other family members/partners (intimates) Katie Lees is working with. If this is what Katie Lees and I establish, I will not tell her anything I wish to keep secret from my intimates who are receiving sessions from her. If confidential information is a concern, it may be better for each of my intimates to work with different practitioners. Additionally, since Katie Lees’ sessions are conducted via Zoom or another electronic platform, I understand that it is not possible to guarantee the confidentiality of the information, although I recognize that she will not knowingly share my information and identity. I also understand that Katie Lees’ records all sessions to be able to refer back to them in order to help me in the best possible way. They are never shared with others without my written permission. She also keeps notes from my sessions in a secure place. These notes can be shared with any medical professionals I may be seeing, if I so desire and with my written consent, through a secure portal.

 

• I understand that, normally, I will be the one who decides when my work together with Katie Lees will end, but there are two exceptions to this. If Katie Lees determines that she is unable, for any reason, to provide me with the services I am requesting in a professional manner, she will inform me of this decision and refer me to another practitioner who may better meet my needs. Second, if I verbally or physically threaten or harass Katie Lees or her family, Katie Lees reserves the right to terminate me as a client immediately and unilaterally.  

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Anonymity, Computers, and the Internet. 

 

Although the internet provides the appearance of anonymity and privacy in coaching, privacy is more of an issue online than in person. You, as a client, are responsible for understanding the potential risks of confidentiality being breached if you use unencrypted email, fail to adequately protect your accounts, or leave information on a public access computer.

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Also, please be aware that email is not completely confidential. All emails are retained in the logs of your or my internet service provider. While under normal circumstances no one looks at these logs, they are, in theory, available to be read by the system administrators of the internet service provider. It is best to avoid sharing confidential information by email.  

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Katie Lees has a right to her privacy and may restrict the use of any copies or recordings the client makes of their communications. Clients must seek the permission of Katie Lees before recording any portion of a session and/or posting any portion of a session on internet websites such as Facebook, YouTube Instagram and others. 

 

Professional Records

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As per ​EFTi's recommendations I keep brief records of each session, primarily noting the date of the session, the topics discussed, and progress or obstacles observed as they relate to your goals in working with me. 

 

They are saved electronically and are password protected.

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Records are kept for a minimum of seven years.

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Records are destroyed securely should Katie Lees die or become unable to continue working. They are disposed of securely from time to time during Katie Lees working life and/or after Katie Lees retires.

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Privacy Policy

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• What type of information is collected?​​

​We receive, collect and store any information you enter on our website or provide us in any other way (i.e. forms you fill in, email etc). In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, communications); comments.

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• We use MailerLite to manage our email marketing subscriber list and to send emails to our subscribers. MailerLite is a third-party provider, which may process your data using industry-standard technologies to help us monitor and improve our newsletter.

MailerLite’s privacy policy is available at https://www.mailerlite.com/legal/privacy-policy

You can unsubscribe from our newsletter by clicking on the unsubscribe link provided at the end of each newsletter.

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• How do we collect this information?

​When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name and email address. Your personal information will be used for the specific reasons stated above only.​​

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• Why do we collect this information?

We collect such Non-personal and Personal Information for the following purposes:

1. To provide and operate the Services;

2. To provide our Users with ongoing customer assistance and technical support;

3. To be able to contact our Visitors and Users with general or personalised service-related notices and promotional messages;

4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

5. To comply with any applicable laws and regulations.

 

• How do we store, share, use and disclose your information?

​Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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• How do we communicate with you?

​We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, and postal mail.

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Cookie Policy

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• How do we use cookies and other tracking tools?

Wix uses cookies for many important reasons, such as:

• To provide a great experience for your visitors and customers.

• To identify your registered members (users who registered to your site).

• To monitor and analyze the performance, operation and effectiveness of Wix's platform.

• To ensure our platform is secure and safe to use. 

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Types of cookies

Type:

• First-party cookies: Cookies that Wix places on your site. 

• Third-party cookies: Cookies that are placed and used by third parties. 

Duration:

• Session (transient) cookies: These cookies are erased when site visitors close their browsers and are not used to collect information from their computers. They typically store information in the form of a session identification that does not personally identify the user.

• Persistent (permanent or stored) cookies: These cookies are stored on a site visitor's hard drive until they expire (at a set expiration date) or until they are deleted. These cookies are used to collect identifying information about the user, such as web surfing behavior or user preferences for a specific site.

Category:

• Strictly necessary cookies: These are the cookies that let your visitors browse through your site. They are also necessary for security reasons. 

• Functional cookies: These cookies "remember" registered visitors/customers in order to improve their user experience. 

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